delivery and returns
We offer free shipping on all purchases from thattofuthing.com. UK orders will be sent by Royal Mail, whilst international orders will be sent by Royal Mail and delivered by your local postage service. All orders are tracked and tracking information is provided.
If an address needs to be changed AFTER the order has been placed, we will do our best to make the necessary changes, but are not held responsible for packages that have already been shipped.
For international orders, there is rarely a problem, although for some countries the product can take time to arrive. Please be patient and contact your mail carrier or customs office if your package is delayed. Please note we cannot be responsible for VAT charges or customs fees.
If, within 30 days of receipt, you are for any reason dissatisfied with that tofu thing, please return it for a full refund. We’re not in the business of having unhappy customers and we’re confident you’ll be delighted with your purchase. If you do wish to return the product, please note that you are responsible for shipping costs. Upon satisfactory receipt of the product, we will refund your purchase price in full within seven days.